INTERNET BANKING AND BILL PAYMENT
The State Savings Bank of Manistique hereby publishes the following terms and conditions for the use of SSB Online Banking and Bill Payment services. The State Savings Bank of Manistique reserves the right to modify these terms and conditions at any time, effective upon publication. The use of the SSB Online Banking or Bill Payment services constitutes agreement to these terms and conditions and modification thereof.
GENERAL USE AGREEMENT
- User agrees to comply with the requirements of any help screens, instructions, on-line documentation, or other on-line user terms and conditions, as modified from time to time.
- User agrees that anyone with ownership interest in your accounts, including joint accounts, may access those accounts, unless we are instructed to the contrary in writing.
- The State Savings Bank of Manistique reserves the right to monitor and review transmissions on-line and in storage, and to remove or reject any materials which The State Savings Bank of Manistique, at its sole discretion, believes may be unlawful or objectionable, without prior notice to the user.
- Transmission of confidential business and sensitive personal information is at User’s sole risk.
The State Savings Bank of Manistique recommends that you follow some general safety guidelines to protect your User ID and password while using SSB Online.
- Do not walk away from your computer while still logged into SSB Online or Bill Payment services.
- Memorize your ID and password.
- Do not share your ID and password with anyone, even if they identify themselves as a State Savings Bank employee. Under no circumstances does The State Savings Bank of Manistique need your password.
- Choose strong passwords that are not easily guessed.
- Notify us immediately if you believe your ID and password have been stolen or compromised.
TYPES OF TRANSFERS AND CHARGES
You may access your account(s) by computer through the internet by logging onto our website at www.statesavingsbank.com and using your user ID and password to do the following, some of which may not apply to your account(s).
- Transfer funds from checking to checking within the bank
- Transfer funds from checking to savings within the bank
- Transfer funds from savings to checking within the bank
- Transfer funds from savings to savings within the bank
- Make payments to loans from your checking or savings account within the bank
- Make payments from checking to third parties with Bill Pay (there is a charge of $5.95 per month for this service)
- Check the balance of your savings or checking account
- Review transactions on your savings or checking account
- Check the balance of your loan account
LIMITATIONS ON FREQUENCY OF TRANSFERS
In addition to those limitations on transfers elsewhere described, if any, the following limitations apply.
- Transfers from a savings account to another account or third parties by preauthorized, automatic, telephone, or computer transfer are limited to six per month with no transfers by check, debit card or similar order to third parties.
MINIMUM ACCOUNT BALANCE
We do not require you to maintain a minimum balance in any account as a condition of using an access device (card or code) to accomplish a transfer.
You will get a monthly account statement from us for your checking account(s).
You will get a monthly account statement from us for your statement savings account(s).
FINANCIAL INSTITUTION’S LIABILITY
Liability for failure to make transfers. If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable for instance:
- If, through no fault of ours, you do not have enough money in your account to make the transfer.
- If you have an overdraft line and the transfer would go over the credit limit.
- If circumstances beyond our control (such as fire or flood) prevent the transfer, despite reasonable precautions that we have taken.
- There may be other exceptions stated in our agreement with you.
We will disclose information to third parties about your account or the transfers you make:
- Where it is necessary for completing transfers; or
- In order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant; or
- In order to comply with the government agency or court orders; or
- As explained in the separate Privacy Disclosure.
If you believe that any provision of the Michigan Electronic Funds Transfer Act has been violated you should notify Federal Reserve Bank of Minneapolis at P.O. Box 291, Minneapolis, MN 55480-0291 or Office of Financial and Insurance Services at P.O. Box 30220, Lansing, MI 48909-7720.
A preauthorized transfer is an agreement between the consumer and a specific payee. A consumer may stop payment of a preauthorized transfer by notifying the bank orally or in writing at least three (3) business days before the scheduled date of the transfer. If the notification is orally, the bank requires a written stop payment notice within 14 days. Stop payment notices may be obtained from any of the 5 branches. Hours are posted on the web site. If the preauthorized transfer is made through the Bill Payment system; stop payments must be made through the Metavante Corporation by calling toll free 1-866-680-8173.
NOTICE OF VARYING AMOUNTS
If regular payments may vary in amount, the person you are going to pay will tell you, 10 days before each payment, when it will be made and how much it will be. (You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set.)
(a) Consumer liability. Tell us AT ONCE if you believe your ID and/or password has been stolen or compromised. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account (plus your maximum overdraft line of credit). If you tell us within 2 business days, you can lose no more than $50 if someone used your ID and/or password without your permission. (If you believe your ID and/or password has been stolen or compromised, and you tell us within 2 business days after you learn of the theft or compromise, you can lose no more than $50 if someone used your ID and/or password with out your permission.)
If you do NOT tell us within 2 business days after you learn of the theft or compromise of your ID and/or password, and we can prove we could have stopped someone from using your ID and/or password without your permission if you had told us, you could lose as much as $500.
Also, if your statement shows transfers that you did not make, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time.
If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods.
(b) Contact in event of unauthorized transfer. If you believe your ID and/or password has been stolen or compromised or that someone has transferred or may transfer money from your account without your permission, call us at 906-341-4600 or toll free at 1-866-341-4600 or write us at P.O. Box 399, Manistique, MI 49854.
ERROR RESOLUTION NOTICE
In case of errors or questions about your electronic transfers, call 906-341-4600 or toll free at 1-866-341-4600 or write us P.O. Box 399, Manistique, MI 49854 as soon as you can, if you think your statement is wrong or if your need more information about a transfer listed on the statement. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.
- Tell us your name and account number (if any).
- Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information
- Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days.
We will determine whether an error occurred within 10 business days (20 business days if the transfer involved a new account) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days if the transfer involved a new account, a point-of sale transaction, or a foreign-initiated transfer) to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days (20 business days if the transfer involved a new account) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. Your account is considered a new account for the first 30 days after the first deposit is made, unless each of you already has an established account with us before this account is opened.
We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation.
You may ask for copies of the documents that we used in our investigation.
The State Savings Bank of Manistique
101 S Cedar Street
P.O. Box 399
Manistique , MI 49854
Toll Free 1-866-341-4600
Office hours are M-F 9 a.m. – 4 p.m.
MORE DETAILED INFORMATION IS AVAILABLE UPON REQUEST